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FAQS / TROUBLESHOOTING
Why don't I hear a dial tone?
1. Make sure the headset is in Standby Mode (pg.14) before activating the headset
2. Check all cord connections (pg. 10)
3. Check your phone line’s connection to the wall.
4. Check for low battery indication (pg.12).
5. Make sure headset is activated (you should see a headset icon on the front, right
side of the base).
6. Make sure the phone’s handset is removed from the cradle or the line/headset
button has been pressed (headset ready phones only).
How long do I have to charge the headset before I can use it?
You should charge the headset for 12 consecutive hours before first use. After that,
the headset will continue to charge any time it is mounted in the base.
Can I still use my telephone features?
Yes, you can utilize your phone’s features as you normally would.
Can I use a different Bluetooth headset with the BlueParrott B200 base?
Yes. Read the “Pairing” and “Compatibility” sections of this user guide.
Can I use the BlueParrott B200 headset with a Bluetooth mobile phone?
Yes. Read the “Pairing” and “Compatibility” sections of this user guide.
Why do people have trouble hearing me?
Check microphone placement (pg. 13), or check for low battery warning (pg.12).
Adjust microphone volume knob on the base (pg. 15).
VISUAL AND AUDIO INDICATORS EXPLAINED
Headset Indicator Lights / While In Base:
No lights Headset not receiving charge
Bright green light Fully charged/Okay to use
Red light Partially charged/okay to use if low
battery warning is not being heard
Headset Indicator Lights / While Off Base:
Yellow flashing In Standby Mode
Red light flashes every few seconds Low battery warning
Red/yellow lights flash alternately, then stop Pairing successful
Headset Audio Indicators:
3 beeps that descend in tone Headset off (not in Standby Mode)
3 beeps that ascend in tone Headset on (in Standby Mode)
1 single beep Follows press of Multifunction button
to activate headset or handset, also
indicates mute/unmute functions
1 single beep that repeats every few seconds Microphone is muted
Double beep every 30 seconds Low battery warning
Base Unit Indicator Lights:
Yellow flashing In Standby Mode
Red/yellow lights flash alternately, then stop Pairing successful
Green handset icon- (front, left side) Phone handset in use
Yellow headset icon- front, right side Headset in use
No lighted icons showing Unit not receiving power
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