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23
Troubleshooting
In case of any trouble with this unit, please take the
time to look through this chart and see if you can solve
the problem yourself before you call your dealer or a
TEAC service center.
General
No sound.
e
Check the connection to the AC wall outlet.
e
Check the connection to the amplifier.
e
Check that speakers are connected to the
amplifier.
e
Ensure that T-H300DAB and connected amplifier
are turned on.
Cannot listen to any station, or signal is too weak.
e
Tune in the station properly.
e
If a TV is near the unit, turn it off.
e
Install the antenna again after locating the best
reception position.
e
An external antenna may be required.
Noise is excessive.
e
Poor location and/or direction of the antenna.
e
Transmitting station is too far away.
Excessive distortion in the sound of stereo broadcasts.
e
Check the speaker system connections.
Though the FM broadcast is stereo, it sounds monaural.
e
Press the FUNCTION/FM MODE button.
Remote control doesn’t work.
e
Press the POWER switch of the main unit to turn it
to standby.
e
If the batteries are dead, change the batteries.
e
Use the remote control within a 5-m range and
point it at the front panel.
e
Clear obstacles between the remote control unit
and the main unit.
e
If a strong light is near the unit, turn it off.
All the preset stations are erased.
e
If the power supply is interrupted for 15 days or
longer, the setting kept in memory (such as preset
stations) are erased. When this happens, the
internal battery that is used to retain settings in
memory is exhausted and must be recharged by
having the unit connected to power for at least 3
days.
DAB tuner
No sound.
e
Ensure that the T-H300DAB has been able to
locate DAB stations.
“NO stations Available” appears on the display.
e
Check that antenna is connected.
e
Ensure that DAB coverage exists in your area.
Cannot access secondary services.
e
At the time of publishing not many secondary
services are available, this will increase as more
DAB stations start broadcasting. If a secondary
service station is available, the secondary
indicator >> will be displayed next to the station
name.
Display goes out or displayed “service off air”.
e
This may occur if a broadcaster changes the label
of a service or removes a label whilst you are
listening to it. The T-H300DAB will try to retune to
this station, or alternatively follow the procedure
for auto tune on page 15.
Cannot listen to the selected station.
e
Ensure you have pressed the SELECT/TUNING
MODE knob when you want to listen to your
selection. The station you are currently listening to
will be displayed on the first line of the display, as
you scroll through the station order list the second
line will show other station options. Press the
SELECT/TUNING MODE knob to activate your
selection.
A burbling sound is heard on some stations.
e
DAB like other digital media is good at producing
quality audio from a low level signal, however if
this signal level is too low a ‘burbling’ sound can
sometimes be heard. To reduce this, try
repositioning your antenna to gain maximum signal
strength.
If normal operation cannot be recovered, unplug the
power cord from the outlet and plug it in again. This
resets the internal micro-computer which can be
disturbed during electrical storms, power
interruptions, et cetera.