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There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field, no
sound output from the subwoofer.
• When all speakers are set to “Large” and
“Neo:6 Cinema” or “Neo:6 Music” is
selected, there is no sound from the
subwoofer.
• Check the “SP Pattern” setting (page 73).
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
make sure the setting for the digital audio
output of the connected component is
available.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons (page 47).
The MULTI CHANNEL DECODING lamp
does not light up in blue.
• Check that the playback component is
connected to a digital jack and the input is
selected properly on this receiver.
• Check whether the input source of the
software being played back corresponds to
the multi channel format.
• Check whether the setup on the playback
component is set to multi channel sound.
• Check to make sure the selected digital
audio input jack is not assigned to other
inputs in “Input Assign” in the Input
Option menu (page 109).
There is no sound from the component
connected to the DIGITAL MEDIA PORT
adapter.
• Adjust the volume of this receiver.
• The DIGITAL MEDIA PORT adapter
and/or component is not connected
correctly. Turn off the receiver, then
reconnect the DIGITAL MEDIA PORT
adapter and/or component.
• Check the DIGITAL MEDIA PORT
adapter and/or component device to make
sure it supports this receiver.