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There is no sound from a specific
equipment.
• Check that the equipment is connected
correctly to the audio input jacks for that
equipment.
• Check that the cord(s) used for the
connection is (are) fully inserted into the
jacks on both the receiver and the
equipment.
• Check that the equipment is connected
correctly to the HDMI jack for that
equipment.
• Make sure “CTRL HDMI” is set to
“CTRL ON” in HDMI menu.
• You cannot listen to the Super Audio CD
by connecting HDMI.
• Depending on the playback equipment,
you may need to set up the HDMI setting
of the equipment. Refer to the operating
instructions supplied with each
equipment.
• Be sure to use a High Speed HDMI cable
when you view images or listen to sound,
especially for the 1080p, Deep Color
(Deep Colour) or 3D transmission.
There is no sound, no matter which
equipment is selected, or only a very
low-level sound is heard.
• Check that all connecting cords are
inserted to their input/output jacks for the
respective jacks of the receiver, speakers
and the equipment.
• Check that both the receiver and all
equipment are turned on.
• Check that MASTER VOLUME is not set
to “VOL MIN”.
• Press MUTING to cancel the muting
function.
• Check that you have selected the correct
equipment with the input buttons.
• The protective device on the receiver has
been activated. Turn off the receiver,
eliminate the short-circuit problem, and
turn on the power again.
• Check that the INPUT MODE setting is
correct for SAT/CATV input.
There is severe hum or noise.
• Check that the speakers and equipment are
connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or
fluorescent light.
• Move your audio equipment away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound from digital sources
(from OPTICAL input jack).
• Check that the INPUT MODE is set to
“OPT” for SAT/CATV input (page 42).
• Set “ARC” to “ARC OFF” when no sound
is output from TV OPT IN jack during TV
input.
When the receiver is in standby mode,
there is no sound output from the TV.
• When the receiver enters into standby
mode, the sound is from the last HDMI
equipment selection before you turned off
the receiver. If you are enjoying other
equipment, play the equipment and
perform the One-Touch Play operation, or
turn on the receiver to select the HDMI
equipment you want to enjoy.
• Make sure “PASS THRU” is set to “ON”
in the HDMI menu if you connect
equipment not compatible with the
“BRAVIA” Sync to the receiver (page 43).