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• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters (10 ft)
away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
• Clean the disc.
The sound loses stereo effect when you play a
VIDEO CD, a CD, or an MP3.
• Set [AUDIO] to [STEREO] by pressing AUDIO
(page 49).
• Make sure the unit is connected properly.
The surround effect is difficult to hear when
you are playing a Dolby Digital, DTS, or MPEG
audio sound track.
• Make sure the sound field function is on
(page 39).
• Check the speaker connections and settings (page
14, 87).
• Depending on the DVD, the output signal may not
be the entire 5.1 channel. It may be monaural or
stereo even if the sound track is recorded in Dolby
Digital or MPEG audio format.
The sound comes from the center speaker
only.
• Depending on the disc, the sound may come from
the center speaker only.
No sound is heard from the center speaker.
• Check the speaker connections and settings (page
14, 87).
• Make sure the sound field function is on
(page 39).
• Depending on the source, the effect of the center
speaker may be less noticeable.
• A 2 channel source is being played.
No sound or only a very low-level sound is
heard from the surround speakers.
• Check the speaker connections and settings (page
14, 87).
• Make sure the sound field function is on
(page 39).
• Depending on the source, the effect of the
surround speakers may be less noticeable.
• Wireless setting of the surround speaker is not
correct (page 21).
• The plasma display may interfere with
transmission, in which case, adjust the position of
the IR transmitter and IR receiver (page 21).
• Do not install the surround speaker (L) in a place
exposed to direct sunlight or strong light such as
an incandescent lamp.
• Clean the surface of the IR transmitter and IR
receiver.
• A 2 channel source is being played.
There is no sound from the speakers that are
indicated in the front panel display.
• The front panel display indicates the selected
[SPEAKER FORMATION]. It does not indicate
the speakers which output sound (page 39, 78).
The beginning of the sound is cut off.
• Set the Movie/Music mode to “MOVIE
” or
“MUSIC” (page 38).
• Set the sound field to “A.F.D. STD” (page 39).
Operation
Radio stations cannot be tuned in.
• Check that the antenna (aerial) is connected
securely. Adjust the antenna (aerial) or connect an
external antenna (aerial) if necessary.
• The signal strength of the stations is too weak
(when tuning in with automatic tuning). Use direct
tuning.
• No stations have been preset or the preset stations
have been cleared (when tuning by scanning
preset stations). Preset the stations (page 65).
• Press DISPLAY so that the frequency appears in
the front panel display.
The remote does not function.
• There are obstacles between the remote and the
unit.
• The distance between the remote and the unit is
too far.
• The remote is not pointed at the remote sensor on
the unit.
• The batteries in the remote are weak.
The POWER/ON LINE indicator of the
surround amplifier momentarily turns red.
• When changing the disc or switching the function,
the POWER/ON LINE indicator of the surround
amplifier may momentarily turn red. This is not a
malfunction.
• There is obstruction, such as a person or object
between the IR transmitter and IR receiver. Adjust
the IR transmitter and IR receiver.
The POWER/ON LINE indicator of the
surround amplifier flashes in red.
• The IR receiver is receiving an infrared signal
from another Sony’s wireless product. Move the
IR transmitter and/or the IR receiver so that the
POWER/ON LINE indicator of the surround
amplifier turns green.
• Move the wireless system away from any other
nearby wireless system(s).
• Point the IR transmitter at the IR receiver.