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Should you encounter a problem with your
system, do the following:
1 Make sure the power cord and speaker
cords are correctly and firmly connected.
2 Find your problem in the troubleshooting
checklist below and take the indicated
corrective action.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
General
“– –:– –” appears in the display.
• A power interruption has occurred. Set the clock
(page 11) and timer settings (pages 32 and 33)
again.
The clock setting/radio presetting/timer is
canceled.
• Redo the following:
– “Setting the clock” (page 11)
– “Presetting radio stations” (page 25)
– “Falling asleep to music” and “Waking up to
music” (page 32)
– “Timer recording radio programs” (page 33)
There is no sound.
• Press VOLUME +.
• Make sure the headphones are not connected.
• Check the speaker connections (page 8).
• There is no audio output during Rec Timer.
• The system is in pause mode or in slow-motion
play mode. Press DVD N (or DVD NX on the
unit) to return to Normal Play.
• Set “Dolby Digital” or “DTS” under “AV” to
“PCM”.
There is severe hum or noise.
• Move the system away from the source of noise.
• Connect the system to a different wall outlet.
• Install a noise filter (commercially available) to
the power cord.
The timer cannot be set.
• Set the clock again (page 11).
The timer does not function.
• Check the timer setting and set the correct time
(pages 32 and 33).
• Cancel the Sleep Timer function (page 32).
The remote does not function.
• Remove the obstacle.
• Move the remote closer to the system.
• Point the remote at the system’s sensor.
• Replace the batteries (R6/size AA).
• Locate the system away from the fluorescent light.
There is acoustic feedback.
• Reduce the volume.
• Move the microphone away from the speakers or
change the direction of the microphone (CMT-
SV2D Asian and Oceanian models only).
Troubleshooting
Problems and remedies
When the ?/1 indicator flashes
Immediately unplug the power cord and
check the following items.
• If your system has a voltage selector, is the
voltage selector set to the correct voltage?
Check the voltage for your region, then
make sure the voltage selector is set
correctly.
• Are the + and – speaker cords short-
circuited?
• Are you using the supplied speakers?
• Is anything blocking the ventilation holes
on the rear of the system?
Check all the above items and fix any
problems found. After ?/1 indicator stops
flashing, reconnect the power cord and turn
on the system. If the indicator still flashes, or
if the cause of the problem cannot be found
even after checking all the above items,
consult your nearest Sony dealer.