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BDV-E6100/BDV-E4100/BDV-E3100/BDV-E2100
4-446-733-12(1)
D:\NORM'S JOB\SONY HA\SO130060\BDV-E6100_4100_3100_E2100
(PMRF 06)\4446733121_US (U2)\100ADD.fm
masterpage: Left
[A new software version is available.
Please go to the “Setup” section of
the menu and select “Network
Update” to perform the update.]
appears on the TV screen.
t See [Network Update] (page 46) to
update the system to a latest software
version.
“PRTECT”, “PUSH” and “POWER”
appear alternately in the front panel
display.
t Press "/1 to turn off the system, and
check the following items after
“STBY” disappears.
• Are you using only the supplied
speakers?
• Is anything blocking the ventilation
holes of the system?
• After checking the above items and
fixing any problems, turn on the
system. If the cause of the problem
cannot be found even after checking
all the above items, consult your
nearest Sony dealer.
“LOCKED” appears in the front panel
display.
t Set the child lock function to off
(page 42).
“D. LOCK” appears in the front panel
display.
t Contact your nearest Sony dealer or
local authorized Sony service facility.
“Exxxx” (x is a number) appears in
the front panel display.
t Contact your nearest Sony dealer or
local authorized Sony service facility
and give the error code.
appears without any messages on
the entire TV screen.
t Contact your nearest Sony dealer or
local authorized Sony service facility.
There is no picture or the picture is
not output correctly.
t Check the output method on your
system (page 19).
t Hold down N and VOL – on the unit
for more than 5 seconds to reset the
video output resolution to the lowest
resolution.
t For BD-ROMs, check the [BD-ROM
24p Output] settings in [Screen
Settings] (page 47).
There is no picture when you make an
HDMI cable connection.
t The unit is connected to an input
device that is not HDCP (High-
bandwidth Digital Content Protection)
compliant (“HDMI” in the front panel
does not light up) (page 19).
The dark area of the picture is too
dark/the bright area is too bright or
unnatural.
t Set [Picture Quality Mode] to
[Standard] (default) (page 36).
Picture noise appears.
t Clean the disc.
t If the picture output from your system
goes through your equipment to get to
your TV, the copy-protection signal
applied to some BD/DVD programs
could affect picture quality. If you still
experience problems even when you
connect your unit directly to your TV,
try connecting your unit to the other
input jacks.
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Picture