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E-17
Operating the TV with the remote
control
You can operate Sharp TVs with this system’s remote
control.
Watching TV
Point the remote control at the TV.
1 Press the TV ( ) ON/STANDBY button to turn
on the TV.
2 Pressing the TV CH + or – button enables TV
channel switching.
3 Press the TV VOL + or – button to adjust the TV
volume.
Other operable button
Input Select Button
Mute (TV)
AV mode
Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following
before calling your authorized SHARP dealer or service centre.
General
Symptom Possible cause
No sound is heard.
Is the input signal (selection) set
properly?
Is the volume level set to “MIN”?
Is muting activated?
Is HDMI compliant equipment
being used?
Is the HDMI cable connected
correctly?
Connect the HDMI cable correctly
and then perform the reset
procedure. (refer page 18)
Do not connect or disconnect
an HDMI cable whilst power is
on. This may lead to operation
problems.
The sound from
subwoofer is not
well balanced.
Is the subwoofer level set to the
minimum or maximum level?
Power turns off
suddenly.
Is the HDMI cable connected
correctly? Connect the HDMI
cable correctly and then perform
the reset procedure.
Noise is heard
during playback.
Move the speaker away from any
computers or mobile phones.
When a button
is pressed, the
sound bar does not
respond.
Set the sound bar to the standby
mode and then turn it back on.
The power is not
turned on.
Is the sound bar unplugged?
The protection circuit may be
activated. Unplug and plug in the
power lead again after 5 minutes
or more.
3D images not
displayed on the
TV.
Depending on the TV and Video
component, 3D images may not
be displayed.
Check the operation manual of the
respective component.
HDMI cable not support 3D image.
Background noise
appears when
connecting with
RCA audio output
terminal connection
from a TV-set/
DVD/Blu-ray Disc
Player.
Please change to HDMI/ARC or
headphone terminal from TV-Set/
DVD/Blu-ray Disc Player. This
effect may occur depending on
TV/DVD/Blu-ray Disc Player-
Brand, model and age, and it is
not the sound bar problem.
Wireless
connection cannot
be established.
Check the distance between the
sound bar and subwoofer (less
than 10m (32 feet)).
Make sure there is no other
wireless devices near the unit.