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03/12/17 XL-DK227N.fm
33
XL-DK227N
References
Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorized SHARP dealer or service center.
General
CD player
Remote control
Tuner
iPod
Symptom Possible cause
The clock is not set to the
correct time.
Did a power failure occur? Reset
the clock. (Refer page 15)
When a button is pressed,
the unit does not respond.
Set the unit to the power stand-
by mode and then turn it back on.
If the unit still malfunctions, reset
it. (Refer page 34)
No sound is heard. Is the volume level set to “0”?
Are the headphones connected?
Are the speaker wires
disconnected?
Symptom Possible cause
Playback does not start. Is the disc loaded upside down?
Playback stops in the
middle or is not performed
properly.
Does the disc satisfy the
standards?
Is the disc distorted or
scratched?
Playback sounds are
skipped, or stopped in the
middle of a track.
Is the unit located near excessive
vibrations?
Is the disc very dirty?
Has condensation formed inside
the unit?
Symptom Possible cause
The remote control does
not operate.
Is the AC power cord of the unit
plugged in?
Is the battery polarity correct?
Are the batteries dead?
Is the distance or angle
incorrect?
Does the remote control sensor
receive strong light?
Symptom Possible cause
The radio makes unusual
noises continuously.
Is the unit placed near the TV or
computer?
Is the FM antenna or AM loop
antenna placed properly? Move
the antenna away from the AC
power cord if it's located nearby.
Symptom Possible cause
No sound is produced.
No image appears on the
TV/monitor.
The iPod is not playing.
The iPod is not properly
connected to the unit.
Is the AC power cord of the unit
plugged in?
The video cable is not properly
connected.
The TV/monitor’s input selection
is not properly set.
Does the display shows “DOCK
OK”.
iPod will not charge.
Wrong iPod adaptor is used.
The iPod is not making full
contact with the iPod connector.
The main unit is in stand-by
mode.
Using 3rd Generation iPod