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If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
RF signal available,
no audio signal,
“MUTE” appears on
the display panel
Bodypack
transmitter is
muted (MUTE)
Cancel the muting
(see page 13).
Receiver’s squelch
threshold is
adjusted too high
Reduce the squelch
threshold setting on the
receiver.
Bodypack trans-
mitter doesn’t
transmit a pilot tone
Activate or deactivate the
pilot tone transmission
(see page 26).
Audio signal has a
high level of back-
ground noise or is
distorted
Bodypack trans-
mitter’s sensitivity
is adjusted too
low/too high
Adjust the input
sensitivity (see page 20).
Problem Possible cause Possible solution