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Callingfor Serviq
properly, if the problem you are experiencing is not
listed below or if the instruction below does not help,turn off the unit, disconnect the power cord, and contact
the nearest authorized dealeror Samsung Electronics Service Center.
Disctraydoesnotopen. • is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Is the region code of the disc "1" or "ALL"?
Playbackdoesnotstart, DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
• Make sure that the rating level is correct.
Playbackdoesnotstart
• Are you using a deformed disc or a disc with scratches on
immediatelywhenthe the surface?
Play/Pausebuttonis pressed.• wipethediscclean.
• No sound is heard during fast playback, slow playback, and step
Soundis notproduced, motionplayback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Isthe disc severely damaged?
Soundcanbeheardonly
froma fewspeakersand
notallsix.
Picturedoesnotappear,sound
isnotproduced,orthedisctray
opens2to5secondslater.
DolbyDigital5.1CH
SurroundSoundis not
produced.
• When listening to a CD or radio, sound is output to the front
speakers (L/R) only. Select "PRO LOGIC I1"bypressing I]3PL II
(Dolby Pro Logic II) on the remote control to useall six speakers.
• Make surethat the DVD disc is 5.1-CH compatible.
• If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and thefront left and right speakers. Set C, SL,
and SR to SMALL.
• Was the DVD player suddenly moved from a cold place to a warm
one? When condensation forms inside the player, remove the disc
and let the player stand for 1 or 2 hours with the power on. (You
can use the player again after condensation disappears.)
• Isthere a "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital
5.1 CH Surround Sound is produced only if the disc is recorded
with 5.1 channel sound.
• Isthe audio language correctly set to DOLBY DIGITAL 5.1-CH in
the information display?
i i iiii iii !
• Discis rotatingbutno
pictureis produced.
• Picturequalityis poorand
pictureis shaking.
Theremotecontroldoesnot
work.
Audiolanguageand
subtitlesdonotwork.
Menuscreendoesnotappeareven
whenthemenufunctionisselected.
Aspectratiocannotbe
changed.
Can'treceiveradio
broadcast.
oThemainunitisnotworking.
(Example:Thepowergoesoutor
strangenoiseisheard.)
oTheDVDplayeris not
workingnormally.
Thepasswordforrating
levelhasbeenforgotten.
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Is the remote control being operated within its operation range of
angle and distance?
• Are the batteriesexhausted?
• Have you selected the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
• Audio language and subtitles will not work for DVDs not containing
them. And depending on the disc, they may work differently.
• Are you using a disc that does not contain menus?
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.
• Turn off the powerand hold the O button on the main unit for
longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• Whilethe playeris in thestop mode,holdthemain unit's O buttonfor
longerthan 5 seconds."INITIALIZE"appearson thedisplayandall
settingswill returntothe defaultvalues.
• Pressthe POWERbutton.
Using the RESETfunction willeraseall storedsettings.
Donot usethis unlessnecessary.