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06 Other Information
Symptom Check/Remedy
BD-LIVE
I cannot connect to the BD-LIVE
server.
• Check whether the network connection is successful or not by using Network
Test menu.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 51)
• Please check whether the BD-LIVE Internet Connection menu is set to
Allow(All).
• If all above fails, contact the contents provider or update the latest fi rmware.
When using the BD-LIVE service,
an error occurs.
•
The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 51)
NOTE
When the factory default settings are restored, all the user data stored in the BD data will be deleted.
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
An engineer is called out to your home at your request and there is no defect in the product.
You bring the unit to a repair center and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin
any work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.
com, or contact Samsung Customer Care at 1-800-SAMSUNG (726-7864) before seeking to repair
your product.
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