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166 Section 4B: Manufacturer’s Warranty
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P.
(“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG's Phones and
accessories (“Products”) are free from defects in material and workmanship under normal use
and service for the period commencing upon the date of purchase and continuing for the
following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/Pouch/Holster 90 Days
Game Pad 90 Days
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from
accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or
modification of any part of Product, including antenna, or cosmetic damage; (b) equipment
that has the serial number removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to normal use; (d) malfunctions
resulting from the use of Product in conjunction with accessories, products, or ancillary/
peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from
improper testing, operation, maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product, or (g) Product used or purchased outside the United
States or Canada. This Limited Warranty covers batteries only if battery capacity falls below
80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any
battery if (i) the battery has been charged by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken or show
evidence of tampering, or (iii) the battery has been used in equipment other than the
SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will
repair or replace, at SAMSUNG's sole option, without charge to Purchaser, any defective
component part of Product. To obtain service under this Limited Warranty, Purchaser must
return Product to an authorized phone service facility in an adequate container for shipping,
accompanied by Purchaser's sales receipt or comparable substitute proof of sale showing the
date of purchase, the serial number of Product and the sellers' name and address. To obtain
assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357.
Upon receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG
may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or components when
repairing any Product or replace Product with a rebuilt, reconditioned or new Product.
Repaired/replaced leather cases, pouches and holsters will be warranted for a period of ninety
(90) days. All other repaired/replaced Product will be warranted for a period equal to the