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ROUBLESHOOTING
No sound coming If hookup is “SUB OUT” to LFE, check
f
rom subwoofer. and make sure your receiver is set to
Subwoofer = YES. If hookup is via
speaker wire, check that the polarity
of the wires is correct.
S
ubwoofer doesn’t sound right. Adjust volume, low pass filter, phase
and PRO settings.
The subwoofer is humming. There could be interference from a
cable TV line. Disconnect the cable
T
V line from the cable box to see
if the hum stops. A low-level hum
is normal.
Subwoofer has no power. Is the AC MAIN switch on?
Check outlet; check fuse after
unplugging the subwoofer. The fuse
is located under the power cord
receptacle. Fuse type and rating is
found on the back panel.
Remote control doesn’t work. Remove the plastic tab to activate
the remote control’s battery or try
replacing the battery. Ensure the
IR sensor is not blocked.
Power LED is red. Unplug subwoofer for 15 minutes,
then plug back in.
The subwoofer’s sound – Turn off both the the transmitter and the
is intermittent, sounds wireless subwoofer. Then turn them back
weak or is distorted. on to re-establish communication.
– Try changing settings of the Channel ID
switches on both the transmitter and the
wireless subwoofer.
– The wireless subwoofer could be too far
away from the transmitter to receive a
sufficiently strong signal. Try moving it closer.
TECHNICAL ASSISTANCE AND SERVICE
If, after following the hook up directions, you experience difficulty please
double-check all wire connections. Should you isolate the problem to the
subwoofer, contact the authorized Polk Audio dealer where you made your
purchase, or call Polk Audio’s friendly Customer Service Department at
1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST,
Monday through Friday.
You may also contact us via email: polkcs@polkaudio.com. For more detailed
hook up information and manual updates, visit: www.polkaudio.com.
Specifications can be found on the DSW
PROWI webpages.
Go to www.polkaudio.com.
POWER RATINGS
Model Shipping Weight Power Rating
DSWPRO440WI 34.6 lb. (15.7 kg) 100V-240V~50/60 Hz 160W
DSWPRO550WI 46.5 lb. (21.1 kg) 100V-120V~/220V-240V~50/60 Hz 160W
DSWPRO660WI 50.3 lb. (22.8 kg) 100V-120V~/220V-240V~50/60 Hz 200W
Like all wireless devices, your DSWPROWI may be susceptible
to RF interference from such sources as microwave ovens,
W
iFi computer systems, video game systems, cordless
t
elephones, blue tooth systems, baby monitors and other
d
evices. In particular, any devices operating in the 2.4GHz
b
and may cause intermittent wireless connections between
the
DSWPROWI. It is also possible that your DSWPROWI may
affect other wireless systems. For the most part, you can avoid
wireless performance problems by physically separating these
d
evices from your
DSWP
RO
WI.
Maintaining a distance of sev-
e
ral feet or more between your
DSWP
RO
WI s
peaker and any
w
ireless device should prevent any mutual interference effects.
I
f you do notice any subwoofer signal dropouts take care to
identify the root cause (most commonly having other wireless
devices too close) and resolve accordingly. Any interference
effects from a microwave oven will cease once the oven stops
o
perating and may be resolved on a long-term basis by increas-
i
ng the physical distance between your
DSWP
RO
WI a
nd the
m
icrowave oven.
A Note Regarding Wireless Performance:
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST polkcs@polkaudio.com 13