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PROBLEM
Callers cannot hear me.
Possible Cause Solution
Mute is selected Press the mute button once. The audible mute
indicator should then stop beeping.
Headset microphone boom Align the headset boom with your mouth
is incorrectly positioned
Speak volume is too low Increase the Speak Volume by adjusting the Speak
Volume Controls on the base unit.
If the volume is still too low, select another Tx Slide
Switch setting (refer to the Quickstart Guide).
Incorrect Configuration Dial Try other Configuration Dial settings on the base unit.
setting for your telephone
PROBLEM
I can hear a dial tone in more than one configuration position
Possible Cause Solution
Telephone will work Use the position that sounds best to you and the
in more than one person you call.
Configuration Dial position
PROBLEM
I tried all four positions on the Configuration Dial and cannot hear a dial tone in any position.
Possible Cause Solution
CS60 DECT™ Wireless Check that the telephone is connected to the base
Headset System is not unit’s Telephone Cable Port.
connected correctly
Check that the handset is connected to the base
unit’s Handset Cable Port.
You may have an Call your supplier or local Plantronics office for help.
incompatible phone
The telephone line is dead Reconnect the handset to the telephone and test.
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