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TROUBLESHOOTING
PROBLEM
I plugged everything in but the lights won’t come on.
Possible Cause Solution
No power Check that the AC Power Adapter is connected to the
base unit.
Check that the AC Power Adapter is connected to the
mains supply.
Check that the AC Power Adapter is the model
supplied by Plantronics.
PROBLEM
I cannot hear caller / dial tone.
Possible Cause Solution
CS60 DECT™ Wireless Check that the telephone is connected to the base
Headset System is not unit’s Telephone Cable Port.
connected correctly
Check that the handset is connected to the base
unit’s Handset Cable Port.
Ensure you are in Press the Talk Button to select correct mode.
headset mode
Out of Range Walk back into range.
Headset battery is flat Recharge the battery by placing the headset
in the Headset Docking Cradle.
Listen volume too low Adjust the Listen Volume Control on the headset.
If the volume is still too low, select another Rx Slide
Switch setting (refer to the Quickstart Guide).
Incorrect Configuration Dial Try other Configuration Dial settings on the base unit.
setting for your telephone
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UK