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Network connections could be restricted due to the
computer’s network settings, security settings, etc. Check the
computer’s network settings, security settings, etc.
Cannot access the component connected to the network.
The component connected to the network is not properly set. If
the client is automatically authorized, you need to enter the
corresponding information again. Check whether the
connection status is set to “Do not authorize”.
There are no playable audio files on the component connected
to the network. Check the audio files stored on the component
connected to the network.
Audio playback is undesirably stopped or disturbed.
The audio file currently being played back was not recorded in
a format playable on this receiver.
-
Check whether the audio file was recorded in a format
supported by this receiver.
-
Check whether the folder has been damaged or corrupted.
-
Note that there are cases where even the audio files listed as
playable on this receiver cannot be played back or displayed
(page 45).
The LAN cable is currently disconnected. Connect the LAN
cable properly (page 20).
There is heavy traffic on the network with the Internet being
accessed on the same network. Use 100BASE-TX to access the
components on the network.
When in the DMR mode, depending on the external controller
being used, playback may be interrupted when a volume
operation is performed from the controller. In this case, adjust
the volume from the receiver or remote control.
Cannot access Windows Media Player 11 or Windows
Media Player 12.
In case of Windows Media Player 11: You are currently logged
onto the domain through your PC with Windows XP or
Windows Vista installed. Instead of logging onto the domain,
log onto the local machine (page 39).
In case of Windows Media Player 12: You are currently logged
onto the domain through your PC with Windows 7 installed.
Instead of logging onto the domain, log onto the local machine
(page 39).
Cannot listen to Internet radio stations.
The firewall settings for components on the network are
currently in operation. Check the firewall settings for
components on the network.
You are currently disconnected from the Internet. Check the
connection settings for components on the network, and
consult with your network service provider if necessary
(page 41).
The broadcasts from an Internet radio station are stopped or
interrupted. There are cases where you cannot listen to some
Internet radio stations even when they are listed in the list of
Internet radio stations on this receiver (page 39).
The NETWORK function cannot be operated with the
buttons on the remote control.
The remote control is not currently set to the NETWORK mode.
Press
NETWORK
to set the remote control to the NETWORK
mode (page 43).
HDMI
No picture or sound.
If the problem still persists when connecting your HDMI
component directly to your monitor, please consult the
component or monitor manual or contact the manufacturer for
support.
No picture.
VSX-822 only: Video signals that are input from the analog video
terminal will not output from the HDMI terminal. Signals that
are input from the HDMI terminal will not output from the
analog video terminal. Be consistent with the type of cable
between input and output.
Depending in the output settings of the source component, it
may be outputting a video format that can’t be displayed.
Change the output settings of the source, or connect using the
composite video jacks.
This receiver is HDCP-compatible. Check that the components
you are connecting are also HDCP-compatible. If they are not,
please connect them using the composite video jacks.
Depending on the connected source component, it’s possible
that it will not work with this receiver (even if it is HDCP-
compatible). In this case, connect using the composite video
jacks between source and receiver.
If video images do not appear on your TV, try adjusting the
resolution, Deep Color or other setting for your component.
To output signals in Deep Color, use an HDMI cable (High
Speed HDMI
®
Cable) to connect this receiver to a component
or TV with the Deep Color feature.
No sound, or sound suddenly ceases.
Check that the HDMI setting is set to AMP (page 36).
If the component is a DVI device, use a separate connection for
the audio.
HDMI format digital audio transmissions require a longer time
to be recognized. Due to this, interruption in the audio may
occur when switching between audio formats or beginning
playback.
Turning on/off the device connected to this unit’s HDMI OUT
terminal during playback, or disconnecting/connecting the
HDMI cable during playback, may cause noise or interrupted
audio.
Synchronized operation not possible using Control with
HDMI function.
Check the HDMI connections.
The cable may be damaged.
Select ON for the Control with HDMI setting (see HDMI Setup
on page 52).
Turn the TV’s power on before turning on this receiver’s power.
Set the TV side Control with HDMI setting to on (see TV’s
operating instructions).
Important information regarding the HDMI
connection
There are cases where you may not be able to route HDMI
signals through this receiver (this depends on the HDMI
equipped component you are connecting-check with the
manufacturer for HDMI compatibility information).
If you aren’t receiving HDMI signals properly through this
receiver (from your component), please try the following
configuration when connecting up.
Configuration A
Connect your HDMI-equipped component directly to the
display using an HDMI cable. Then use the most convenient
connection (digital is recommended) for sending audio to the
receiver. See the operating instructions for more on audio
connections. Set the display volume to minimum when using
this configuration.
Note
•
Depending on the component, audio output may be limited
to the number of channels available from the connected
display unit (for example audio output is reduced to 2
channels for a monitor with stereo audio limitations).