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32
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Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity disconnect the plug from
the outlet and insert again to return to normal operating conditions.
• For audio-related problems, please also check the settings of the audio playback device. See the operating
instructions for the device for detailed information.
• If you cannot use the Dolby Pro Logic II or Sound Retriever functions when listening to a stereo source (such as
an audio CD or MP3 tracks) on the Xbox 360, make sure that the digital output setting of the Xbox 360 is set to
Stereo.
General
Problem Remedy
The power does not turn on,
or switches off suddenly (an
error message may be
displayed at startup).
• Leave the unit plugged in, wait for one minute, then switch back on.
• Make sure there are no loose strands of wire touching the unit. This could cause the system
to shut off automatically.
• Check that the speakers are connected correctly.
• Make sure there is enough space for ventilation around the receiver subwoofer.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center or your
dealer for servicing.
No sound is output when
an input function is
selected.
• Make sure the component is connected correctly (see Connecting auxiliary components on
page 26).
• Turn up the volume.
No sound from surround or
center speakers.
• Refer to Channel level setting on page 24 to check the speaker levels.
• Check that you haven’t selected the AUTO, STEREO, or VIRTUAL mode (see Listening in
surround sound on page 18).
• Connect the speakers properly (refer to Connecting up).
Can’t operate using the
remote control.
• Replace the batteries (Putting the batteries in the remote control on page 15).
• Operate within 7 m, 30° of the remote sensor (Using the remote control on page 15).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• For operating the DVD recorder or other Pioneer component connected to the CONTROL
OUT jack of this receiver subwoofer, make sure that the control cable and coaxial cable or at
least one set of analog audio cables are connected. (page 28)
• If the receiver subwoofer is connected to a Pioneer plasma display with an SR+ cable, check
that the plasma display is switched on. Point the remote control at the plasma display in order
to operate the receiver subwoofer.
• Check that nothing is mistakenly plugged into the CONTROL IN jack.
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