25
Reference
RQT5706
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a
minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the directory of
Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for instructions.
For detailed instructions, contact an authorized servicenter in the U.S.A. and Panasonic Canada Inc. Customer Care Centre in Canada.
In the U.S.A., call 1-800-211-7262, e-mail consumerproducts@panasonic.com, or visit www.panasonic.com
In Canada, call 905-624-5505 or visit www.panasonic.ca
Reference pages are shown as black circled numbers 6.
Troubleshooting guide
No sound.
Sound is unfixed, reversed
or comes from one speaker
only.
Humming heard during play.
“ERROR” is displayed.
“– –:– –” appears on the
display.
“F61” is displayed.
Listening to the radio
Noise is heard.
The stereo indicator flickers
or doesn’t light.
Sound is distorted.
A beat sound is heard.
A low hum is heard during
AM broadcasts.
Use an outdoor antenna. 7
Turn the TV off or separate it from the unit.
Separate the antenna from other cables and cords.
Common Problems
Turn the volume up.
The speaker cables may be shorted. Turn the unit off, check and correct the connections and turn the
unit on. 6
Check the speaker connections. 6
An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords away
from this unit’s cables.
Incorrect operation performed. Read the instructions and try again.
You plugged the power supply cord in for the first time or there was a power failure recently. Set the time.
9
Check and correct the speaker cords connection.
If this does not fix the problem, there is a power supply problem. Consult the dealer.
Where there is a television set nearby
The picture on the TV
disappears or stripes
appear on the screen.
The location and orientation of the antenna are incorrect. If you are using an indoor antenna, change to
an outdoor antenna.
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit.
Using the cassette deck
Poor quality sound.
Recording is not possible.
Clean the heads. Back cover
If the erasure prevention tabs have been removed, cover the holes with adhesive tape. ~
Playing discs
The display is wrong or
play won’t start.
“TAKE OUT/DISC” appears
on the display.
The disc may be upside down.
Wipe the disc.
Replace the disc if it is scratched, warped, or non-standard.
Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an
hour for it to clear and try again.
There is a problem with the disc mechanism. (A power failure may have occurred.)
The tray will open automatically. Remove the disc from the tray, and after ensuring there is no disc in the tray,
close it. The unit will make the disc changing noises for a few moments and then it should operate normally.
The remote control
The remote control doesn’t
work.
Check the batteries are inserted correctly. 5
Replace the batteries if they are worn.