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Technical support
Contact
Need help?
Online help and Documentation available on our internet site
www.orange.co.uk/liveradio
If you are an Orange Home customer please call:
0844 871 1699
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If you are not an Orange Home customer, please email:
cs@myliveradio.co.uk
Important information
When contacting technical support, you will probably be asked for your Liveradio software version
and unique identification information. These are shown in the Serial number submenu of the Set-up
menu:
In the example above, Liveradio v2.3(1)-sc is the software version.
00:02:72:56:24:83 is the Liveradio identification number (also named MAC Address).
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Lines are open 8 am–11 pm seven days a week. Calls are charged at 5p per minute from a BT landline and may
be monitored.