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Troubleshooting guide
Stereo indicator lights, but sound is distorted and stereo
separation is bad.
• Station is too strong.
➞ Change to FM indoor antenna (see page 29).
• Multiple reflection of the radio waves because of tall buildings
or mountains.
➞ Use antenna that has better directivity and orient it so
distortion is least.
Indicators for stereo reception flicker and hiss is heard
on FM stations.
• Station is too weak.
➞ Install an outdoor FM antenna (see page 30).
• Stereo FM broadcasts cover only about half the distance of an
ordinary broadcast.
➞ Change the position or direction of the outdoor antenna (see
page 30).
No preset station is recalled.
• Memory is lost because power has been turned off for a long
time.
➞ Store all stations again (see page 38).
Desired picture does not appear.
• Improper connection.
➞ Check connections. Insert the plugs and connectors
completely (see pages 14 to 30).
No OSD Menu display.
• Improper connection.
➞ Check connections (see pages 14 to 30).
• OSD Menu is displayed when monitor is connected to VIDEO
or S VIDEO of MONITOR OUT.
➞ Check connections (see page 20).
Audio and video do not match.
• Improper connection.
➞ Check connections (see pages 14 to 30).
Audio is not heard or audio from different source is
heard.
• Digital Input settings are incorrect.
➞ Check settings at “Input Setup” → “Digital Input” (see page
52).
No picture appears on the TV screen (or monitor).
• TV (or monitor) is not set to receive the output signals from the
receiver.
➞ Set the TV (or monitor) to the receiver output.
• Video cable is not connected securely.
➞ Check connections (see pages 14 to 30).
• Input source is connected to the COMPONENT VIDEO IN
connectors.
➞ Make sure TV (or monitor) is connected to COMPONENT
VIDEO OUT connectors (see page 20).
VIDEO and AUDIO
Front panel controls function but remote controller
controls do not.
• No batteries in remote controller.
➞ Insert batteries (see page 7).
• Batteries have worn out.
➞ Replace batteries (see page 7).
• Remote controller is not pointed at the remote sensor of the TX-
SR701/701E/601/601E.
➞ Point the remote controller at the remote sensor of the TX-
SR701/701E/601/601E (see page 7).
• Remote controller is too far from the TX-SR701/701E/601/
601E.
➞ Operate the remote controller within 16 feet (5 meters) (see
page 7).
• Remote controller is functioning in a different mode
➞ Press the RCVR MODE button.
LATE NIGHT function cannot be used.
• Playback source is not Dolby Digital encoded.
➞ Check that the DOLBY DIGITAL indicator lights up on the
display.
Desired parameter cannot be set.
• Parameter may not be able to be set due to current listening
mode.
➞ Check settings in Audio Adjust (see pages 57 to 59).
Multichannel audio is not output.
• DVD player is not connected to 5.1-channel input jacks.
➞ Check connections (see page 17).
Components in remote zone (Zone 2) do not operate
properly.
• Components are incorrectly connected.
➞ Check connections.
• Objects are interfering with remote controller signals.
➞ Move inferring objects away from path of remote controller
signals.
Sound is sometimes heard and sometimes not heard with
digital sources.
• One digital input format has been specified so other digital
formats are not played.
➞ Use the AUDIO SELECTOR to select “Auto” and set
“Auto” for the Auto mode (see page 42).
Noise during playback or skipping of the beginning
sounds occurs with DTS sources, PCM sources, and
other digital sources.
• When “Auto” is set for the digital format setting, time is
required to change formats when different sources are played.
➞ Switch from the Auto mode to the current source signal (see
page 42).
REMOTE CONTROLLER
OTHER