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Symptom Probable Cause Remedy
When a keypad is plugged in,
there is a loud pop through the
speakers and the keypad does
not work.
Improperly wired Cat-5 cable.
Check that you are using the
568A wiring standard (See
Section I. Installing and
Terminating Cables).
My keypad is lit, but nothing
happens when I press a button.
Assigning identical addresses to
more than one keypad usually
causes this.
Each keypad MUST have a
unique address as set by DIP
switches 1-4 (Section VIII.
Setting the NV-EKP Keypads).
There are 15 valid addresses
available to any 12-zone system.
When there is a lull in the music,
I can hear other sources playing
in my speakers.
This is a result of open source
inputs on the back of the E6M.
Place the supplied RCA input
shunts in any unused RCA
source inputs (Section IV.
Attaching Source Equipment to
the E6M).
The RC1 wireless remote will not
operate the E6M.
The RC1 is in Tuner mode or
there are dead or improperly
installed batteries.
Make sure the Device Selector
switch is in the Multi-room
position and that the batteries
are installed properly and are
good.
Troubleshooting
In certain zones the repeater
does not seem to work properly.
If the equipment that you are
trying to control is in the zone in
question and it is in the line of
sight with your wireless remote,
i.e., a rack with a glass door, then
you are creating interference at
the IR sensor of the source
equipment.
Verify that the rack equipment
can be controlled through the
keypad by blocking the IR sensor
of the source equipment (but not
the emitter) with your hand. If it
works, then either move the
keypad or block the sensor
permanently.