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Troubleshooting 6-21
Problems with NEC ESMPRO Setup
A menu which cannot be chosen with a setup main menu.
o The available menus vary depending on the OS types. (The menus that cannot be
installed are displayed in gray.)
Stop the setup of NEC ESMPRO Agent on the way.
o If you click [Cancel] during the setup, the message asking whether to stop or not to stop
the installation will appear. You can stop the installation by clicking [Stop] (the main
menu remains displayed). However, the file having been setup halfway will not be
deleted.
Start the uninstallation of NEC ESMPRO Agent after the system is started completely.
o If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program
may freeze displaying the [Service Being Deleted…] dialog box. Shutdown the system
by using Task Manager or other operation. Then uninstall NEC ESMPRO Agent after the
system is started completely.
* For installation procedure and detailed explanations on NEC ESMPRO Manager, refer to the online
document in the NEC EXPRESSBUILDER CD-ROM.