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25
Squeezebox
™
Owner’s Guide
Third-party Firewalls: Examples of third party software fi rewalls include: Brickhouse,
Norton Personal Firewall, Norton Security Center, PC-Cillin, BlackIce, McAfee Security
Center, ZoneAlarm. You will need to confi gure your fi rewall software or hardware to allow
connections to ports 3483 and 9000 for both UDP and TCP connections. Refer to the
instructions that came with your fi rewall for details. There are detailed instructions for many
third-party fi rewalls available on our web site at
http://faq.slimdevices.com.
My computer is displaying an error that says that another device on my network
is using the same IP address.
If you have a wireless Squeezebox and you have connected it using both ethernet and
wireless, your Squeezebox may have created a “loop” in your network and you need to
disconnect one of your network connections. Unplug the ethernet connection or go back
to the setup screens to set up your Squeezebox to connect using ethernet.
I’m trying to use a mapped network drive like Y:\ for my Music Folder on my
Windows
®
computer and it does not work.
If you are using Windows NT, 2000 or XP, SlimServer is running as a Windows service.
Windows services do not have permission to use networked drives by default. You must run
the SlimServer service as a user who has permission to use the shared volume. To do this,
go to Control Panel > Administrative Tools > Services. Find SlimServer and double-click to
view the properties. Click on the Log On tab, then click This Account and enter the account
information for the user account that has access to the network volume.
Tip: The user account for the service must be protected by a password for
this to work.
If you are still having problems, try using a UNC-style path to specify your music library
in the Server Settings page. Instead of X:\path for a mounted volume or mapped drive,
use \\SERVER\path\ style addressing. This may work for some servers where direct volume
letter mapping does not.
How do I use multiple folders or disks with my music library?
You can create links or shortcuts to other folders and place them in your specifi ed Music
Library Folder. The contents of the linked folders will then be part of your Music Library.
I added some music to my library but it’s not showing up.
If you add music to your music library, you may need to tell SlimServer to rescan your music
library. From the web interface, click Server Settings, and click Rescan. SlimServer begins to
examine your music folder, looking for new music.
Depending on how much music you have, this could take several minutes. The new music
will not appear in your music library on the SlimServer until the rescan is complete.
Some of the songs in my iTunes library don’t show up on Squeezebox or say
STOPPED when I try to play them. What’s up with that?
If you’ve moved your iTunes music fi les around, iTunes may export incorrect information
about the songs in its library. You’ll need to make sure that iTunes has the correct folder for
your music library. In iTunes, open Preferences and click on the Advanced tab. If the path to
your Music Library folder is incorrect, you’ll need to correct it. If it is correct, try changing it
to a different folder and then change it back to the correct folder. iTunes will then update
the information about your music and export that data correctly. (This process won’t move
any of your music, but it will force iTunes to scan your music library and update the paths to
all the songs. iTunes may prompt you to organize your music library—letting it do this will
move and rename your songs.)
My question wasn’t answered here, where can I fi nd more answers?
We keep an up-to-date list of frequently asked questions on our website at
http://faq.slimdevices.com.
Getting More Information
Where can I fi nd more documentation?
Check out the Help area at the bottom of your SlimServer home page, or visit the support
area of our web site at:
http://www.slimdevices.com/