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Troubleshooting—Continued
Reception is noisy, stereo FM reception suffers
from hiss, or the FM STEREO indicator doesn’t
appear
• Relocate your antenna.
•Move the AV receiver away from your TV or com-
puter.
• Listen to the station in mono (page 47).
• When listening to an AM station, operating the remote
controller may cause noise.
•Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
Can’t select XM radio channels (North Ameri-
can model only)
• Channels cannot be selected while the indica-
tor is flashing, as tuning is in progress.
The remote controller doesn’t work
• Make sure that the batteries are installed with the cor-
rect polarity (page 7).
• Make sure that the remote controller is not too far
away from the AV receiver, and that there’s no
obstruction between the remote controller and the AV
receiver’s remote control sensor (page 7).
• Make sure you’ve selected the correct remote control-
ler mode (page 12).
• Make sure you’ve entered the correct remote control
code (page 84).
Can’t control other components
• Make sure you’ve selected the correct remote control-
ler mode (page 12).
• If you’ve connected an -capable Onkyo MD
recorder, CD recorder, or next generation HDD-com-
patible component to the TAPE IN/OUT jacks, or an
Onkyo Remote Interactive Dock to the VIDEO 3 IN
jacks, for the remote controller to work properly, you
must set the input display to MD, CDR, or HDD (see
page 44).
• The entered remote control code may not be correct. If
more than one code is listed, try each one.
• If none of the codes work, use the Learning function
to learn the commands of the other component’s
remote controller (page 87).
•With some AV components, certain buttons may not
work as expected, and some may not work at all.
•To control an Integra/Onkyo component that’s con-
nected via , point the remote controller at the AV
receiver. Be sure to enter the appropriate remote con-
trol code first (page 85).
•To control an Integra/Onkyo component that’s not con-
nected via , or another manufacturer’s component,
point the remote controller at the component. Be sure
to enter the appropriate remote control code first
(page 84).
Can’t learn commands from another remote
controller
• When learning commands, make sure that the trans-
mitting ends of both remote controllers are pointing at
each other.
• Are you trying to learn from a remote controller that
cannot be used for learning? Some commands cannot
be learned, especially those that contain several
instructions.
Can’t record
• On your recorder, make sure the correct input is
selected.
•To prevent signal loops and damage to the AV
receiver, input signals are not fed through to outputs
with the same name (e.g., TAPE IN to TAPE OUT,
VIDEO 1 IN to VIDEO 1 OUT, or VIDEO 2 IN to
VIDEO 2 OUT).
The sound changes when I connect my head-
phones
• When a pair of headphones is connected, the listening
mode is set to Stereo, unless it’s already set to Stereo,
Mono, or Direct, in which case it stays the same.
How do I change the language of a multiplex
source
• Use the “Multiplex” setting on the “Audio Adjust”
menus to select “Main” or “Sub” (page 64).
The functions don’t work
•To use , you must make an connection and an
analog audio connection (RCA) between the compo-
nent and AV receiver, even if they are connected digi-
tally (page 36).
• While Zone 2 is on, the functions do not work.
Tuner
Remote Controller
Recording
Others