Filter
Top Products
13.TroubleShooting
13.1 Trouble Shooting
Before contacting your local service centre, please read the tips below carefully. If the problem persists after completing
the following procedure, please contact your local product distributor or service centre for further instructions.
**
1. No message displayed on the front panel. (The product will not switch on.)
- Check the main power cable and make sure it is plugged into a suitable power outlet.
- Check that the mains supply is switched on.
- Check that the power switch is on at the rear of the product. (where applicable)
- Connect the power cable to a different power outlet.
**
2. No picture on TV set
- Make sure that the product is powered on and in operation mode. (Press the STANDBY button)
- Make sure that the AV cable is firmly connected to the TV.
- Make sure that the antenna cable is properly connected to the product.
- Check the brightness level of the TV.
- Check if the channel is currently on air. Contact the broadcaster to ensure that the channel is running.
**
3. Poor picture/sound quality
- Install the antenna in an obstacle-free place.
- Make sure there is no mobile phone or microwave oven near the product.
- Adjust the antenna direction to get the better picture.
- Set the antenna power in menu to On, if you use the active antenna to improve the reception. (where
applicable)
**
4. No or poor sound
- Check that your AV cable is connected correctly.
- Check the volume levels of your TV set and the product.
- Check if the product or TV is on mute.
- Check audio type or soundtrack option in the AV menu.
**
5. Remote control does not operate.
- To control the product, the top end of the remote control should point directly towards the receiving part of
the product.
- Remove and reinsert the batteries in the remote control.
- Replace the batteries in the remote control for a new set.
- Set the remote control from TV mode to DTV mode, if you use the universal remote control.
13. Trouble Shooting
GB 58