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Trouble Shooting
In case of trouble with the unit, please refer to the following problems to see if you can solve
and address the issue.
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PROBLEM: NOT RECORDING from Turntable to PC
SOLUTION:
STEP 1. Confirm the USB cable is connected to PC & Turntable
STEP 2. Close and re-open Audacity, click on Edit and select Preferences. The Audio
I/O tab will open. Select Speaker (USB Audio CODEC) and Microphone
(USB Audio CODEC) for the Playback Device and Recording Device,
respectively. IF still having an issue, select Microsoft Sound Mapper-Output
and Microsoft Sound Mapper-Input from the same drop down menus. You
may also wish to try any other option listed in the drop down menu as a possible
settings option
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PROBLEM: NO AUDIO from PC when PLAYING back a new recording
SOLUTION:
STEP 1. Unplug the USB connection from PC
STEP 2. Close and re-open Audacity, click on Edit and select Preferences.
The Audio I/O tab will open. Check there is a check mark in the box beside
Software Playthrough (Play new track while recording it)
STEP 3. Turn on the volume level on your computer speakers
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PROBLEM: NOT Recording in STEREO to PC
SOLUTION: Close and re-open Audacity, click on Edit and select Preferences.
Audio I/O tab will open. Check the drop down menu for beside Channels.
IF 1 (Mono) is selected, change to 2 (Stereo )
PROBLEM: NOT Supporting Window 7 or VISTA
SOLUTION: Visit http://audacity.sourceforge.net/download/
and download the latest 1.3 series
(version 1.3.12 or higher) direct to your PC
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PRBLEM: NOT RECORDING from Turntable to Mac
SOLUTION:
STEP 1. Confirm the USB cable is connected to your Mac and turntable. Highlight the
Apple icon in the menu bar and select System Preferences.. Under the
Hardware section, select Sound, then select USB Audio CODEC as the sound
input device
STEP 2. Close and re-open Audacity, click on Edit and select Preferences.
The Audio I/O tab will open. Select Core Audio: USB Audio CODEC for the
Playback and Recording Devices. respectively. IF the issue continues, select
Microsoft Sound Mapper-Output and Microsoft Sound Mapper-Input from
the same drop down menus. You may try any other option listed in the drop
down menu as a possible settings option.
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PROBLEM: NO AUDIO from Mac when PLAYING back a new recording
SOLUTION:
STEP 1. Unplug the USB connection from Mac
STEP 2. Close and re-open Audacity, click on Edit and select Preferences.
The Audio I/O tab will open and under Playthrough check there is a check
mark in the box beside Hardware Playthrough & Software Playthrough (Play
new track while recording it)
STEP 3. Turn on and up volume level on your computer speakers
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