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Problem Possible causes What to do
The display on the front
panel does not light up.
No sound or picture, but the
front panel shows red light.
Main cable is not connected.
The is in standby mode.receiver
Check that the main cable is plugged into
the power socket.
Press the standby button.
No sound or picture.
The satellite dish is not pointing at the
satellite.
Adjust the dish. Check the signal
level in the Antenna Setup menu.
No signal or weak signal.
Check the cable connections, LNB and
other equipment connected between the
LNB and the receiver, or adjust the dish.
Bad picture / blocking
error.
The satellite dish is not pointing at
the satellite.
Adjust the dish.
Signal is too strong.
Connect a signal attenuator to the LNB
input.
Satellite dish is too small.
Change to a larger dish.
LNB noise factor too high.
Change to an LNB with lower noise
factor.
The LNB is faulty. Change the LNB.
The RCU is not working.
Battery exhausted.
Change the batteries.
RCU is incorrectly aimed.
Aim RCU at the , or check that
nothing blocks the front panel.
receiver
Note : If you have tried all of the actions suggested above, without solving the
problem, please contact your dealer or service provider.