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8.2 Troubleshooting
This troubleshooting table addresses some common faults. For other difficulties not listed, contact the EAW
Service Department.
SYMPTOM POSSIBLE CAUSE SOLUTION
DSA250 Only:
No HF output Failed internal component Loudspeaker needs service.
No HF output from one Failed internal component Loudspeaker needs service.
or more drivers
DSA250 and DSA230:
Loudspeakers connected within a Supplied Link Cable is faulty Check link cable for proper operation
cluster by the Signal Link jacks and ensure the RJ-45 connectors are
do not function fully engaged when inserted.
Loudspeakers connected within User-supplied link cable is Ensure link cable is wired as a
a cluster by the Signal Link jacks incorrect standard Ethernet crossover cable
do not function and is less than 2 ft / 0.6 m long
No LF output Failed internal component Loudspeaker needs service.
No LF output from one Failed internal component Loudspeaker needs service.
or more drivers
No output Incorrect connections Check that input cabling to the
loudspeaker is wired correctly for
the +/- signal wires and cable shield.
No output Loudspeaker is off Check that power is supplied to the
loudspeaker power cable and that the
cable is connected to the loudspeaker.
No output Loudspeaker is off Check the fuse on the power end
of the loudspeaker. Replace if
blown. If the fuse blows again,
the loudspeaker requires service.
No output Amplifier is off Using the DSAPilot, check that
the power management functions
are set correctly.
No output No input signal Using the DSAPilot monitoring
function, check that there is signal
at the input. If not, disconnect
and check for signal on the audio
input cable to the loudspeaker.
No or low output Input level is not set correctly Using the DSAPilot, check that
the gains for the input(s) being
used are set properly.
Coverage is incorrect Improper set-up Using the DSAPilot, ensure the
desired beamwidth and aiming
angle are correct.
Coverage is incorrect Loudspeaker upside down Using the DSAPilot to active the
loudspeaker’s LED indicator, ensure
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