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143
Symptom Cause/Solution Page
Sound quality is poor
or played sound is
noisy.
•File being played has a low bit rate. This is not a malfunction. –
Cannot login to
Rhapsody.
(“Incorrect
Username or
Password” is
displayed.)
•Login information is incorrect. Check if the Username for Rhapsody
has been properly entered. Re-enter the Password. (Password is
not displayed.)
www.rhapsody.com/denon
48,111
Cannot compile
Playlist.
•This unit does not respond to playlist compilation. When the
playlist is compiled in PC Application, it is registered to “My
Library”. In this way, the playlist can be played in this unit
–
Cannot delete
Rhapsody Channel
registered in “My
Channels”.
•Cannot be done with this unit. Delete from PC Application. –
Cannot delete
Tracks, Playlists,
Channels registered
in “My Library”
•Cannot be done with this unit. Delete from PC Application. –
Cannot login to
Napster. (“Incorrect
Username or
Password” is
displayed.)
•Login information is incorrect. Check if the Username for Napster
has been properly entered. Re-enter the Password. (Password is
not displayed.)
http://www.napster.com/choose/index_default.html
43,111
Cannot login to
Pandora. (“Email
address” or
“Password” is
displayed.)
•Login information is incorrect. Check if the “Email address” for
Pandora has been properly entered. Re-enter the “Password”.
(Password is not displayed.)
http://www.pandora.com/denon
45
GAirPlayH
Symptom Cause/Solution Page
The AirPlay icon
is not displayed
in iTunes or on the
iPhone/iPod touch/
iPad.
•This unit and the computer or iPhone/iPod touch/iPad are not
connected to the same network (LAN). Connect the computer or
iPhone/iPod touch/iPad to the same network as this unit.
•iTunes or the iPhone/iPod touch/iPad do not have firmware that
supports AirPlay installed. Update to the latest firmware.
17
115
No sound. •The volume in iTunes or on the iPhone/iPod touch/iPad is set to
the minimum setting. Adjust the volume to the optimum level.
•This unit is not selected in the screen that is displayed when
iTunes or the iPhone/iPod touch/iPad is started. Start iTunes or
switch on the iPhone/iPod touch/iPad, click the AirPlay icon
in
the displayed screen, and select this unit.
–
73
GRemote Control UnitH
Symptom Cause/Solution Page
The set cannot be
operated with the
remote control unit.
•Batteries are worn out. Replace with new batteries.
•Operate the remote control unit within a distance of about
23 ft/7 m from this unit and at an angle of within 30°.
•Remove any obstacle between this unit and the remote control
unit.
•Insert the batteries in the proper direction, checking the q and
w marks.
•The set’s remote control sensor is exposed to strong light (direct
sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
•The ZONE SELECT setting is not correct. Press
ZONE SELECT to
select the zone to operate.
•The operation mode does not match the settings of the device to
operate. Check the operation mode.
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