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173
Symptom Cause/Solution Page
No sound is
produced from
subwoofer.
•Check the subwoofer connections.
•Turn on the subwoofer’s power.
•Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.
•If “Front” and “Center” for “Speaker Config.” are set to “Large”,
and “Subwoofer Mode” is set to “LFE”, no sound may be output
from the subwoofers, depending on the input signal or selected
sound mode.
85,86,87,88,
89,90,91
–
130
130, 131
DTS sound is not
output.
•Set “Decode Mode” on the menu to “Auto” or “DTS”.
127
Dolby TrueHD, DTS-
HD, Dolby Digital
Plus audio is not
output.
•Make HDMI connections.
11
Dolby PLg mode or
DTS NEO:6 mode
cannot be selected.
•Check that “Speaker Config.” – “Center” or “Surround” is set to
other than “None”. If the speaker system is 2.0/2.1ch, this sound
mode cannot be selected.
•When headphones are used, Dolby PLg or DTS NEO:6 cannot be
selected.
130
–
Audyssey MultEQ
®
XT, Audyssey
Dynamic EQ
®
and
Audyssey Dynamic
Volume
®
cannot be
selected.
•Switch the sound mode to other than “DIRECT” or “PURE
DIRECT”.
•When headphones are used, Audyssey MultEQ
®
XT, Audyssey
Dynamic EQ
®
and Audyssey Dynamic Volume
®
cannot be
selected.
75
–
Audyssey DSX
®
cannot be selected.
•Check that “Speaker Config.” – “Front Height” or “Front Wide” is
set to other than “None”.
•Check that “Speaker Config.” – “Center” is set to other than
“None”.
•Switch the sound mode to DOLBY listening mode or DTS listening
mode.
•When headphones are used, Audyssey DSX
®
cannot be selected.
131
130
75
–
Audyssey Dynamic
EQ
®
and Audyssey
Dynamic Volume
®
cannot be selected.
•Run Audyssey
®
Setup.
29, 92
Symptom Cause/Solution Page
“Restorer” cannot
be selected.
•Check that an analog signal or PCM signal (Sample Rate=44.1/48
kHz) is input. For playback of multichannel signals such as Dolby
Digital or DTS surround, “Restorer” cannot be used.
•Switch the sound mode to other than “DIRECT” or “PURE
DIRECT”.
115
75
When the HDMI
ZONE2 function is
used, in spite of
“Assign Mode”
being set to
“ZONE2”, no audio
is output from the
speakers connected
with this unit.
•The HDMI audio signals selected for ZONE2 are only output to the
HDMI ZONE2 OUT connector. (The HDMI audio signals selected
for ZONE2 are not output from the speaker of the TV in ZONE2
that is connected to this unit.)
–
GHDRadioH
Symptom Cause/Solution Page
Reception fails, or
there is a lot of noise
or distortion.
•Change the antenna orientation or position.
•Separate the AM loop antenna from the unit.
•Use an FM outdoor antenna.
•Separate the antenna from other connection cables.
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24
24
24
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