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2–18 Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive, Part 2
Continued from
Flowchart 2.10,
No OS Loading
from Hard Drive,
Part 1.
Reseat
hard drive.
Done
CD or
diskette in
drive?
1. Replace hard
drive.
2. Replace system
board.
Go to
Flowchart 2.13,
No OS Loading
from Diskette
Drive.
Load OS using
System Restore
CD (if applicable).
Format hard drive
and bring to
a bootable
C:\ prompt.
Create partition,
then format hard
drive to bootable
C:\ prompt.
Boot
from diskette
drive?
Remove
diskette and
reboot.
Y
N
Boot
from
hard drive?
Y
N
Y
N
Hard drive
accessible?
Y
N
Hard drive
accessible?
Done
Run FDISK.
Y
N
Hard drive
partitioned?
Hard drive
formatted?
Y
N
Y
N
Notebook
booted?
Done
Y
N
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
325388-002.book Page 18 Friday, October 24, 2003 9:21 AM