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Problem Possible Cause Solution
Audio on the front channels is turned
down although all sliders in the software
control panel are at the same position.
Some older audio players for Windows
just level the volume on the L/R channels
even when playing surround signals.
You can check the behaviour of your
Windows audio player by using the “5.1
Test_Sine_All.wav” file on your Headzone
CD. Just play this file and watch the level
meters in the Headzone software control
panel. When the level on the front
channels is lower, even if all sliders are set
to 0dB, move the volume slider in your
audio player and watch if the volume
changes on all 6 audio channels or just on
the front speakers. If the volume just
changes on the front speakers, please
leave the volume of your player set to
maximum and use the Headzone
software control panel for levelling.