2. If you need assistance . . .
Call Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service . . .
Whirlpool has a nationwide network of
authorized Whirlpool@ service companies.
Whirlpool service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 2) or look in your tele-
phone directory Yellow Pages under:
‘APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE 8 REPAIR
-See: Whirlpool Appliances or
Authorized Whirlpool Serace
(Example, XYZ Serwce Co.)
* WASHING MACHINES &
DRYERS, SERVICE & REPAIR
See- Whrlpool Appliances or
Authorfzed Whirlpool Service
(Example: XYZ Serwe Co )
4. If you need FSP@ replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool@
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
l Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your
action.
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