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112
Troubleshooting
Mode Symptom Action Page
Vertical lines printing
on the received
document
Printout a Journal report and check quality to make sure if your
machine has trouble or not.
If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem.
If copy is NG, replace the Print Cartridge.
101
123
Print Copy Quality
Fuzzy print 1. Make sure you are using the correct paper for the best
possible print quality.
2. Try reversing the recording paper to the other side.
130
Print
Copy
Q
u
ality
Missing dots or
lines/inconsistent
darkness within print
1. Make sure you are using the correct paper for the best
possible print quality.
2. Replace Print Cartridge.
130
123
Fading print
The Print Cartridge may be running out of ink. Replace Print
Cartridge.
123
Faint print
You may need to choose a different paper for the best possible
print quality.
130
No dial tone
1. Check the connection of the telephone line.
2. Check the telephone line.
126
Communication
No auto answer
1. Check the connection of the telephone line.
2. Check the Reception mode setting.
126
60
Cannot transmit or
receive
An information code will be shown on the display. Refer to the
information code table to find out the trouble.
114
No Unit Operation
No unit operation
Unplug the power cord for a few seconds then plug it back in to
reset the unit.
21
08001000002
08001080001
#@multitude
08001080012
08001080080
08001080010