MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS
When patterns (moiré) appear in the output:
• On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > lower the Sharpness setting
• On the Copy screen, make sure no scaling is being selected.
When the text is light or disappearing:
• From the Copy screen, navigate to:
Content > Text >
> select the appropriate source for the original document being copied >
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > increase the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Contrast > increase the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
When the output appears washed out or overexposed:
• On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
• From the Copy screen, adjust the Darkness setting.
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal > reduce the current setting
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Troubleshooting 294
