38 Solving Problems
Your printout is blurry or smeared.
■ Make sure the document is placed flat
against the document table. If only part of
the image is blurred, your original may be
wrinkled or warped.
■ Make sure the printer is not tilted or
placed on an uneven surface.
■ Make sure your paper is not damp or
curled.
■ Make sure the printable side (the whiter
or glossier side) of the paper is facing in
the right direction.
■ Make sure you select the correct paper
type (& “Selecting Paper” on page 6).
■ Use a support sheet with special paper or
try loading your paper one sheet at a time.
■ Load your paper one sheet at a time.
Remove sheets from the output tray so
not too many collect at a time.
■ Clean the print head (& “Cleaning the
print head” on page 33).
■ Align the print head (& “Aligning the
Print Head” on page 33).
■ To clean the inside of the printer, make a
copy without placing a document on the
document table.
■ Use only paper recommended by Epson
and genuine Epson ink cartridges.
■ Clean the document table. See your online
User's Guide.
Your printout is faint or has gaps.
■ Clean the print head (& “Cleaning the
print head” on page 33).
■ If you notice jagged vertical lines, you
may need to align the print head
(& “Aligning the Print Head” on page 33).
■ The ink cartridges may be old or low on
ink. Replace an ink cartridge
(& “Removing and Installing Ink
Cartridges” on page 29).
■ Make sure you select the correct paper
type (& “Selecting Paper” on page 6).
■ Make sure your paper is not damaged,
old or dirty.
■ Make sure the printable side (the whiter
or glossier side) of the paper is facing in
the right direction.
■ When you select Standard or Best as the
Quality setting, select Off as the
Bidirectional setting. Bidirectional
printing decreases print quality.
Your printout is grainy.
■ Make sure you select Best as the Quality
setting.
■ If you are printing or copying a photo,
make sure you are not enlarging it too
much. Try printing it smaller.
■ Align the print head (& “Aligning the
Print Head” on page 33).
You see incorrect or missing colors.
■ Clean the print head (& “Cleaning the
print head” on page 33).
■ The ink cartridges may be old or low on
ink. Replace an ink cartridge
(& “Removing and Installing Ink
Cartridges” on page 29).
■ Make sure you loaded the right paper and
selected the correct setting for it on the
LCD screen.
■ Make sure you are not using a special
effect that alters image colors, like Sepia.
■ If your paper runs out during printing,
load paper as soon as possible. If the
printer is left without paper for a long
period of time during printing, the colors
of your next copy or print job may be
incorrect.
Your printout is too dark.
■ If you are copying, press x Menu and
adjust the Density.
The image size or position is incorrect.
■ Make sure you loaded the right paper and
selected the correct setting for it on the
LCD screen.
■ Make sure the original is placed correctly
on the document table (& “Placing
Originals on the Document Table” on
page 12).
■ Clean the document table. See your online
User's Guide.
