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T R O U B L ES H O O TING GUIDE
P r o b l e m P o s s i b l e C a u s e R e m e d y
The receiver does Power supply not connected Check the power supply
not switch on. properly. connection.
Batteries not properly Ensure that the batteries
positioned or are empty. a re new and correctly insert e d .
The receiver does not Antenna pointing is not correct. Check “Antenna Pointing Guide”
receive WorldSpace. (see page 4–5).
(LCD panel may There is an obstacle between Set the antenna up in open-air or
show “ B C GONE” the antenna and the satellite. w i n d o w for line-of-sight and to
or “T DM GONE ” ) m i n i m i z e interfere n c e .
Antenna cable is not inserted. Check the cable connections.
The channel location Perform the LEARN mode again
has changed. to find the new BC location.
The channel is temporarily Contact your nearest WorldSpace
not available customer service representative,
see WorldSpace Offices list
Receiver has moved to another Perform the LEARN mode again
country or region. to find the BC.
The receiver receives the Headphones are plugged in. Listen via headphones or pull
WorldSpace signal but no headphones out of the receiver.
sound is heard. Volume is set too low. Adjust the volume.
The LCD panel shows the A password has to be entered to
symbol which means that the access this encrypted station
station is encrypted.
Contact your nearest WorldSpace
distributor to subscribe.
Select another BC.
Selected BC is for DATA. Contact your nearest WorldSpace
distributor to subscribe.
Select another BC.
The receiver has a Switch the receiver off and on
synchronization problem. again to reset completely.
When I enter my pass- The password is incorre c t . Confirm the password and reenter it.
word, the LCD panel If you still receive the “REJECTED”
reads “REJECTED”. message, contact your WorldSpace
distributor.
When I enter my pass- T h e re was already a password This is normal. No further action
word, the LCD panel for the same service in the is required.
reads “REPLACED”. password list.