TV Ears Headphones Headphones User Manual


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Repairs
Before sending in your TV Ears products for repair, please call our customer service representatives for troubleshooting
assistance. If we are unable to resolve the problem or if the product needs to be repaired, a Return Merchandise
Authorization (RMA) number will be issued. RMA numbers allow TV Ears to keep track of your product and return it to
you quickly. All returned items must have an RMA number.
ObtainaRMAnumberbycallingTVEarsCustomerService:
• USCorporateOceTollFree:1-888-883-3277
Monday - Friday 7:00AM - 4:00PM PST
• Canada:1-800-263-4864
AdditionalAccessories&ReplacementParts
Additional accessories and replacement parts can be purchased to extend your TV Ears system.
AdditionalHeadset:The transmitter is designed to hold and charge two headsets at a time. The transmitter can
transmit to more than 2 headsets at one time. Additional headsets can be used when more than one household
member wants to use TV Ears. Be sure to purchase the same model headset as the system you own.
SeatSideCharger:This charger keeps your headset charged right next to your seating area. The charger does not
transmit an infrared signal.
Foam TV Ears Tips :Pack of 10 replacement ear tips. Replace TV Ears Tips if they are soiled or show signs of wear.
Discard ear tips after they are detached; do not attempt to re-attach. For safety purposes, we recommend changing TV
Ears Tips every 30-60 days.
SiliconeEarTips:Sold as a pair or in a pack of 10 individual ear tips. For cleanliness wash the silicone ear tips with
mild soap and warm water every 30 days. We recommend replacing silicone ear tips every 6 months or as needed.
TVEarsReplacementBattery:TV Ears batteries are designed to last 1-2 years depending on usage. Only use
batteries purchased from TV Ears. Be sure to purchase the same model battery as the headset you own.
DAC(digitalanalogeconverter):This converter allows you to connect your TV Ears transmitter to a digital audio out
port when analog audio out ports are not available.
Itemscanbepurchasedonline,bytelephone,orpurchasedbyvisitinganAuthorizedTVEarsdealer.
• Online:www.tvears.com
• CallCustomerService:
• US Corporate Oce Toll Free: 1-888-883-3277
Monday - Friday 7:00AM - 4:00PM PST
• VisitalocalAuthorizedTVEarsDealer:
To nd a TV Ears dealer near you, go to the TV Ears website at www.tvears.com. Please call the dealer
to conrm the desired item is in stock.
FrequentlyAskedQuestions(FAQ’s)
1. HowdoTVEarswork?
TV Ears has infrared lights on the front of the stack, which sends an infrared signal to the receiver
in the front of the headset.
2. Whyisthesoundsoclear?
TV Ears Voice Clarifying Circuitry takes the sound of the television and enhances the speech
frequencies above the background noise, so the dialog is more clear.
3. WhydomyTVEarsmutewhenImutetheTV?
Fixed audio out will allow the television volume and TV Ears volume to work independently from one
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