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5) Trouble Shooting Guide
Problem Possible Causes Solutions
No audio and no In-Use LED
light on the receiver when
transmitter is on and In-Use
Receiver is not powered Make sure that the power
supply is properly connected
Transmitter and receiver not
synchronized
Turn on transmitter and place
in recharge cradle. In-Use
LEDs should flash 3 times and
the pair will be synched
No (or low) Audio with all In-
Use LEDs solid green
Lapel Microphone not connected
or positioned properly
Check the mic connection and
placement of the microphone
Receiver audio output cable is
damaged or disconnected
Connect, repair or replace
cable
Interference Another 2.4GHz device in the
area causing interference.
Push the In-Use button and
the PW24 will automatically
select a clearer channel. If the
interference is too strong, this
may not completely eliminate
it.
Short range or drop-outs RF reflective metal obstacles
between the transmitter and
receiver
Move the obstacles, or
reposition the receiver if
possible
In-Use LED on beltpack flashes
red and two tone beep sounds
Transmitter is out of range Move closer to the receiver.
Revision B Page 6 of 8 3/29/06