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Duende User Guide
Page 28 of 29
9. Warranty
Warranty Period
The warranty period for this unit is 12 months from date of purchase.
In Warranty Repairs
In the event of a fault during the warranty period the unit must be returned to your local dealer or
distributor who will arrange for it to be shipped to Solid State Logic for repair. All units should be
shipped to Solid State Logic in their original packaging. Solid State Logic can not be held
responsible for any damage caused by shipping units in other packaging. In such cases Solid State
Logic will return the unit in a suitable box, which you will be charged for. Please do not send
manuals, power leads or any other cables - Solid State Logic can not guarantee to return them to
you. Please also note that warranty returns will only be accepted as such if accompanied by a copy
of the receipt or other proof of purchase.
Out of Warranty Repairs
In the event of a fault after the warranty period has expired, return the unit in its original
packaging to your local distributor for shipment to Solid State Logic. You will be charged for the
time spent on the repair (at Solid State Logic's current repair rate) plus the cost of parts and
shipping.