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SPIRITMAN060104
Entempo
19
Chapter 5 - Trouble Shooting
PROBLEM POSSIBLE CAUSE SOLUTION
SPIRIT will not
turn on
Battery Dead Check that the battery is charged.
(See 1.2)
Try powering the SPIRIT from the
universal adapter.
(See1.3)
SPIRIT will not
respond to any
button presses
Button lock is switched on Switch off the button lock.
(See 2.1.3)
There is no sound
from the
headphones
Headphone plug not inserted
correctly
Volume is turned down low
Check that the headphone plug is
properly inserted.
Check that the volume level is not at its
lowest setting.
(See 2.1.2)
Files are not
appearing in the
play list when I try
to download to
the SPIRIT
Files in the play list are in
unsupported formats
Use the record function in Widows
Media Player or your music player of
choice to encode the files into MP3 or
WMA format.
Display shows
RAM Test Failure Visit the support section of
web site: www.entempo.com
If this does not solve the problem,
please email support@entempo.com
for
further instruction
Display shows
HDD Test Failure Visit the web site: www.entempo.com
If this does not solve the problem,
please email support@entempo.com
for
further instruction
Display shows
Boot Failure Visit the web site: www.entempo.com
If this does not solve the problem,
please email support@entempo.com
for
further instruction
SPIRIT
unresponsive. No
button presses
function.
System stop Press the reset button (see 1.5)
If you have not found your answer here, visit the web site www.entempo.com for further
troubleshooting and firmware downloads.
For additional technical support please go to www.entempo.com