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Additional Information
20
Troubleshooting
If you’ve experienced any of the following difficulties
while using the tape deck, use this troubleshooting
guide to help you remedy the problem. Should the
problem persist, consult your nearest Sony dealer.
The function buttons do not work.
/The tape deck has been just turned on and does not
operate for about 3 seconds. Wait until P stops
flashing.
/Check that the cassette is inserted correctly and the
cassette holder is closed completely.
The tape deck does not play or record.
/There is no cassette in the cassette holder.
/The tape has come to the end.
/The tape is slack. Take up the tape slack.
/The record-protect tab has been removed from the
cassette (see page 18).
/Make sure the amplifier setting is correct.
/Check that the tape deck connections are secure.
/The heads and tape path are dirty. Clean them (see
page 19).
/The recording/playback head is magnetized.
Demagnetize it (see page 19).
There is excessive wow, flutter or sound drop-out.
/The capstans and pinch rollers are dirty. Clean them
(see page 19).
There is a decrease in sound level, sound drop-out, or
poor reproduction of high frequencies./The tape does not
erase completely./Noise increases.
/The recording/playback or erasing head and tape path
are dirty. Clean them (see page 19).
/The recording/playback or erasing head is magnetized.
Demagnetize it (see page 19).
There is hum or noise.
/The tape deck is placed near a TV or VCR. Move the
tape deck away from the TV or VCR.
/The tape deck is placed on or under the amplifier.
Move the tape deck away from the amplifier.
There is an unbalanced tone.
/Check that DOLBY NR position is the same as when
the tape was recorded. An unbalanced tone may result
when a tape recorded in the S Dolby NR is played back
in B or C, or when a tape recorded in the B or C Dolby
NR is played back in the S (TC-WE835S only).
/The tape deck is placed near a TV or VCR. Move the
tape deck away from the TV or VCR.
The tape stops before the tape has been fully rewound.
/The tape is slack. Take up the tape slack.
/If “M” is shown in the display, press MEMORY
repeatedly until “M” disappears.
/The cassette shell is bent. Use another cassette.
The Multi-AMS function does not work properly.
/One of the tracks contains a long pause, a passage of
low frequencies or very low volume, or a gradual
increase or decreace in volume.
/The space before a track is less than 4 seconds long.
Insert a blank space of 4 seconds using the REC
MUTING R button.
/The signal strength of the left and right channels are
very different.
/There is noise in the space before a track.
/You pressed the ) (or 0) button immediately
before the beginning of the next track or immediately
after the beginning of the current track.
The Dolby NR function does not work properly during
playback.
/The Pitch Control function is on and the frequency
characteristics of the sound is altered. Push the PITCH
CONTROL button again to turn off the function.
The High-Speed Fast-Forwarding and Rewinding
functions do not work (TC-WE835S only).
/You pressed the ) (or 0) button when there is little
tape remaining in that direction. This is to protect the
tape.
/To protect the tape, the high-speed fast-forwarding or
rewinding function may operate for only a short time
or not at all when activated in the middle of the tape.
There is excessively loud tape transport noise during
fast-forwarding or rewinding.
/This noise is caused by the cassette and is not a
mechanical problem.
§ does not work.
/The tape deck is playing back or recording. Press the
p or PAUSE P button to stop playback or recording
before pressing the § button.
/A power failure has occurred, the tape deck has been
turned off or the power cord has been disconnected
during tape operation. Reconnect the power or turn off
the tape deck, then on again.