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Troubleshooting (continued)
There is no sound or only a very low-level sound
is heard.
• Check that the speakers and components are
connected securely.
• Check that you have selected the correct
component on the receiver.
• Check that the SPEAKERS ON/OFF is not set to
OFF (page 24).
• Check that the headphones are not connected.
• Press MUTING on the remote to cancel the
muting function.
• The protective device on the receiver has been
activated because of a short circuit. Turn off the
receiver, eliminate the short-circuit problem and
turn on the power again.
The left and right sounds are unbalanced or
reversed.
• Check that the speakers and components are
connected correctly and securely.
• Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components are
connected securely.
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.
• Move your TV away from the audio components.
• Make sure you have grounded U SIGNAL GND
terminal (only when a turntable is connected).
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
There is no sound from the center speaker.
• Make sure the sound field function is on (press
MODE +/–).
• Select the CINEMA STUDIO EX mode (page
34).
• Adjust the speaker level (page 23).
• Make sure the center speaker size parameter is
set to either “SMALL” or “LARGE” (page 21).
There is no sound or only a very low-level sound
is heard from the surround speakers.
• Make sure the sound field function is on (press
MODE +/–).
• Select the CINEMA STUDIO EX mode (page
34).
• Adjust the speaker level (see page 23).
• Make sure the surround speaker size parameter is
set to either “SMALL” or “LARGE” (page 22).
The surround effect cannot be obtained.
• Make sure the sound field function is on (press
MODE +/–).
• Sound fields do not function for the signals with
a sampling frequency of more than 48 kHz.
Dolby Digital or DTS multi channel sound is not
reproduced.
• Check that the playing DVD, etc. is recorded in
Dolby Digital or DTS format.
• When connecting the DVD player, etc. to the
digital input jacks of this receiver, check the
audio setting (settings for the audio output) of the
connected component.
Recording cannot be done.
• Check that the components are connected
correctly.
• Select the source component with FUNCTION
control.
• When recording from a digital component, make
sure the INPUT MODE is set to ANALOG (page
37) before recording with a component
connected to the analog MD/TAPE terminals.
• When recording from a digital component, make
sure the INPUT MODE is set to COAX IN or
OPT IN (page 37) before recording with the
component connected to the DIGITAL MD/
TAPE OUT terminals.