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masterpage:Left
lename[E:\SEM_Janet\Revision2_STR-
D
B795\J9040000_2148931122DB795CEL\2148931122\GB09ADD_STR-DB795-CEL.fm]
54
GB
model name1[STR-DB795]
[2-148-931-12(2)]
There is no sound or only a very low-level
sound is heard.
• Check that the speakers and components are
connected securely.
• Check that you have selected the correct
component on the receiver.
• Check that the SPEAKERS (OFF/A/B/A+B) is
not set to off (page 42).
• Check that the headphones are not connected.
• Press MUTING on the remote to cancel the
muting function.
• The protective device on the receiver has been
activated because of a short circuit. Turn off the
receiver, eliminate the short-circuit problem and
turn on the power again.
There is no sound from analog 2 channel
sources.
• Check that the INPUT MODE is not set to
“COAX IN” nor “OPT IN” (page 35).
• Check that the MULTI CH IN function is selected.
There is no sound from digital sources (from
COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is not set to
“ANALOG” (page 35). Check that the INPUT
MODE is not set to “COAX IN” for the sources
from OPTICAL input jack, nor set to “OPT IN”
for the sources from COAXIAL input jack.
• Check that the MULTI CH IN function is selected.
The left and right sounds are unbalanced or
reversed.
• Check that the speakers and components are
connected correctly and securely.
• Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components are
connected securely.
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.
• Move your TV away from the audio components.
• Make sure you have grounded U SIGNAL GND
terminal (only when a turntable is connected).
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
There is no sound from the center speaker.
• Make sure the sound field function is on (press
A.F.D., MOVIE or MUSIC).
• Select the CINEMA STUDIO EX mode
(page 31).
• Adjust the speaker level (page 20).
• Make sure the center speaker is set to either
“SMALL” or “LARGE” (page 17).
There is no sound from the surround back
speakers.
• Some discs have no Dolby Digital EX flag even
though the packages have Dolby Digital EX
logos. In this case, select “ON” (page 38).
There is no sound or only a very low-level
sound is heard from the surround/surround
back speakers.
• Make sure the sound field function is on (press
A.F.D., MOVIE or MUSIC).
• Select a CINEMA STUDIO EX mode (page 31).
• Adjust the speaker level (page 20).
• Make sure the surround speakers are set to either
“SMALL” or “LARGE” (page 18).
• Make sure the surround back speaker is set to
either “DUAL” or “SINGLE” (page 18).
The surround effect cannot be obtained.
• Make sure the sound field function is on (press
A.F.D., MOVIE or MUSIC).
• Sound fields do not function for the signals with a
sampling frequency of more than 48 kHz.
Dolby Digital or DTS multi channel sound is
not reproduced.
• Check that the playing DVD, etc. is recorded in
Dolby Digital or DTS format.
• When connecting the DVD player, etc. to the
digital input jacks of this receiver, check the audio
setting (settings for the audio output) of the
connected component.
Recording cannot be done.
• Check that the components are connected
correctly.
• Select the source component with INPUT
SELECTOR.