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Troubleshooting
19
GB
CD player
The disc tray does not open and “LOCK”
appears in the display.
• Consult your nearest Sony dealer or local
authorized Sony service facility.
The disc tray does not close.
• Place the disc correctly in the center of the tray.
• Always close the tray by pressing Z on the unit.
Trying to press the tray closed with your fingers
may cause problems with the player.
The disc does not eject.
• Consult your nearest Sony dealer.
Play does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (page 21).
• Replace the disc.
• Place the disc that this system can play.
• Place the disc correctly in the center of the tray.
• Place the disc in the tray with the label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for about
an hour until the moisture evaporates.
•Press CD N on the remote (or CD NX on the
unit) to start play.
The sound skips.
• Wipe the disc clean (page 21).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Play does not start from the first track.
• Press PLAY MODE/DIRECTION repeatedly
until both “PGM” and “SHUF” disappear to
return to Normal Play.
Tuner
Severe hum or noise/stations cannot be
received.
• Set the proper band and frequency (page 9).
• Connect the antenna properly (page 4).
• Find a place and an orientation that provide good
reception, then set up the antenna again. If you
cannot obtain good reception, we recommend you
connect a commercially available external
antenna.
• The supplied FM lead antenna receives signals
along its entire length, so make sure you extend it
fully.
• Locate the antennas as far away from the speaker
cords as possible.
• Consult your nearest Sony dealer if the supplied
AM antenna has come off the plastic stand.
• Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in
stereo.
• Press REPEAT/FM MODE on the remote until
“STEREO” appears in the display.
Tape deck
The tape does not record or play, or there is a
decrease in sound level.
• The heads are dirty. Clean them (page 21).
• The record/playback heads are magnetised.
Demagnetise them (page 22).
The tape does not erase completely.
• The record/playback heads are magnetised.
Demagnetise them (page 22).
There is excessive wow or flutter, or the sound
drops out.
• The capstans in the tape deck are dirty. Clean
them using a cleaning cassette (page 21).
Noise increases or the high frequencies are
erased.
• The record/playback heads are magnetised.
Demagnetise them (page 22).
The tape does not record.
• No cassette is loaded. Load a cassette.
• The tab has been removed from the cassette.
Cover the broken tab with adhesive tape
(page 21).
• The tape has wound to the end.
continued