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SEP-30BT 3-870-834-31(1)
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SEP-30BT 3-870-834-31(1)
53
Computer connection/Rolly Choreographer
Symptom Cause/Remedy
When you install the software,
an error message appears on the
computer display.
You may not be able to use the player with that computer.
See the system requirements (
page 21).
Even if you insert the supplied CD-
ROM into the computer, the install
wizard does not start automatically.
The install wizard may not start even if the CD-ROM is
inserted, depending on the computer setting. In this case,
right-click the CD-ROM drive on Windows Explorer,
double-click SetupSS.exe. The Main Menu for installation
will appear.
Rolly Choreographer cannot be
installed.
Visit the website below.
http://rolly.sony-europe.com/support
The computer does not recognize
the player.
The USB cable is not connected to the USB port of the
computer securely.
Disconnect the USB cable, and then connect it again.
Try other USB ports of the computer.
There is no battery in the player.
Insert the battery.
Others
Charging the battery
Symptom Cause/Remedy
Battery life is short. The operating temperature is below 5 °C (41 °F).
Battery life sometimes becomes shorter due to the
circumstances in which the battery is being used. This is
not a malfunction.
Battery charging time is not sufficient.
Charge the battery sufficiently.
You have not used the player for a prolonged period.
The efficiency of the battery will be recovered by
repeatedly charging and discharging it.
The battery should be replaced with a new one.
Consult your nearest Sony dealer or Sony Service
Center.
The battery is not charged. The USB cable is not connected to a USB port on your
computer properly.
Disconnect the USB cable, and then connect it again.
Use the supplied USB cable.
Even if you started charging the
battery, the Play-button indicator
does not light up in orange.
When the battery is discharged entirely, or has not been
used for a prolonged period, the indicator may not light
up immediately after the charging preparations are
completed. After a few minutes, the indicator will light up
in orange and charging of the battery will start.
Troubleshooting (continued)
continued