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34
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There is no sound.
• Press the VOLUME + button on the
remote or press VOL+ button on the unit to
turn up the volume. The unit may have
been set to silence the sound by a
controller. If the sound is output for a
moment and then is silenced again, the
unit may have received a command to
silence the sound. Confirm the setting of
the controller and release deleting the
sound.
• When the PARTY STREAMING
indicator lights up in amber, confirm the
audio format of the audio content that is
being played by the PARTY host. The unit
stops playback when the PARTY host
plays audio content with an audio format
that cannot be played on the unit.
The sound skips.
• The sound may skip depending on the
network environment, etc., when you use a
wireless network.
• The servers are overloaded. Close all other
applications you are currently using.
There is severe humming, noise, or
sound distortion from the speakers.
• Connect the unit and other devices
correctly. See page 10.
The unit cannot connect to the
network. (The unit cannot be found or
recognized by other devices that are on
the home network.)
• If you use the unit in a network
environment without a router, it may take
about a minute for the unit to obtain its IP
address after you turn on the power.
• The IP address may be in use by another
device when you use a fixed IP address.
Use a different IP address in this case.
The unit cannot connect to the network
via a wireless LAN connection.
• Make sure a network (LAN) cable is not
connected to the unit. The unit
automatically tries to connect to the
network over a wired LAN connection
when a network (LAN) cable is connected
to the unit.
• Confirm that the access point (wireless
LAN router) setting is correct. For details
on the access point setting, refer to the
operating instructions of the access point.
The browser screen does not appear.
• Check the proxy setting of the browser.
This unit does not support proxies. Change
the browser setting to one connecting this
unit without a proxy.
• Check the set-up of the firewall of the
security software. Refer to the web site
(page 33) for details.
The unit cannot be found from a
controller. (The controller cannot
browse the unit.)
• Check the set-up of the firewall of the
security software. Refer to the web site
(page 33) for details.
• Make sure the LINK indicator is lighting
up in green or amber. Refer to “The unit
cannot connect to the network. (The unit
cannot be found or recognized by other
devices that are on the home network.)”
(page 34) if the LINK indicator goes off,
flashes or lights up in red.
• Make sure the controller is connected to
your home network.
Sound output
Network
Browser
Home Network