Sony DAV-DZ500F Home Theater System User Manual


 
88
GB
A disc cannot be ejected and “LOCKED”
appears in the front panel display.
Contact your Sony dealer or local authorized Sony
service facility.
[Data error] appears on the TV screen when
playing a DATA CD or DATA DVD.
The MP3 audio track/JPEG image file/DivX
video file you want to play is broken.
The data is not MPEG1 Audio Layer 3 data.
The JPEG image file format does not conform to
DCF.
The JPEG image file has the extension “.JPG” or
“.JPEG,” but is not in JPEG format.
The file you want to play has the extension “.AVI”
or “.DIVX” but is not in DivX format, or is in
DivX format but does not conform to a DivX
Certified profiles.
The system does not work normally.
Disconnect the AC power cord (mains lead) from
the wall outlet (mains), then reconnect after
several minutes.
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the screen and the front panel display. In this
case, check the following table.
Self-diagnosis Function
(When letters/numbers appear in the
display)
First 3
characters of
the service
number
Cause and/or corrective action
C 13 The disc is dirty.
,Clean the disc with a soft cloth
(page 85).
C 31 The disc is not inserted correctly.
,Restart the system, then re-insert
the disc correctly.
E XX
(xx is a number)
To prevent a malfunction, the
system has performed the self-
diagnosis function.
,Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10
C:13:50