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US
Playback
USB device
BRAVIA Internet Video
Symptom Problems and solutions
The disc does not play. • The region code on the BD/DVD does not match the system.
• Moisture has condensed inside the unit and may cause damage to the lenses.
Remove the disc and leave the unit turned on for about half an hour.
• The system cannot play a recorded disc that is not correctly finalized (page 60).
File names are not displayed
correctly.
• The system can only display ISO 8859-1-compliant character formats. Other
character formats may be displayed differently.
• Depending on the writing software used, the input characters may be displayed
differently.
A disc does not start playing
from the beginning.
• Resume play has been selected. Press OPTIONS and select [Play from
beginning], then press .
Playback does not start from the
resume point where you last
stopped playing.
• The resume point may be cleared from memory depending on the disc when
– you open the disc tray.
– you disconnect the USB device.
– you play other content.
– you turn off the unit.
The language for the soundtrack/
subtitle or angles cannot be
changed.
• Try using the BD’s or DVD’s menu.
• Multi-lingual tracks/subtitles or multi-angles are not recorded on the BD or
DVD being played.
Bonus contents or other data that
are contained in a BD-ROM
cannot be played.
• Try the following: 1 Remove the disc. 2 Turn the system off. 3 Remove and
reconnect the USB device (page 28). 4 Turn the system on. 5 Insert the BD-
ROM with BONUSVIEW/BD-LIVE.
Symptom Problems and solutions
The USB device is not
recognized.
• Try the following: 1 Turn the system off. 2 Remove and reconnect the USB
device. 3 Turn the system on.
• Make sure that the USB device is securely connected to the (USB) port.
• Check if the USB device or a cable is damaged.
• Check if the USB device is on.
• If the USB device is connected via a USB hub, disconnect it and connect the
USB device directly to the unit.
Symptom Problems and solutions
The picture/sound is poor/certain
programs display with a loss of
detail, especially during fast-
motion or dark scenes.
• Picture/sound quality may be poor depending on Internet content providers.
• Picture/sound quality may be improved by changing the connection speed.
Sony recommends a connection speed of at least 2.5 Mbps for standard-
definition video and 10 Mbps for high-definition video.
• Not all videos contain sound.
The picture is small. • Press X to zoom in.